An effort to ensure easy access to high quality family planning services has been a centerpiece of USAID's population program since its inception. In the early 90s, USAID launched the Maximizing Access and Quality (MAQ) initiative to work systematically in this area. Since that time, remarkable progress has been made in producing evidence-based guidance documents and promoting the dissemination of best practices in family planning and reproductive health.
We have learned that in order to have successful family planning and reproductive health programs that serve clients well, we need a better understanding of the people being served. But providers also are pivotal to how services are provided. Why they provide services and how they do it is crucial, because they are human too. In order to improve programs further, we need to see the world through their eyes and understand them better. A recently developed tutorial, entitled
"Provider
Perspective," addresses this issue. The tutorial, authored by Dr. James Shelton, Senior Medical Scientist, Global Bureau for Health,
USAID, was developed by JHPIEGO under the Training in Reproductive Health Project.
The tutorial is free of charge and in addition to ReproLine, is available on a special MAQ Learning Resources CD-ROM released September 2003. For more information about MAQ, contact Chris Davis at repro@jhpiego.net
or visit www.maqweb.org.