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Maximizing Access and Quality of Services
Issue No. 1, October 1996

Fertility God

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MAQ Followup Questionnaire Results (collected and submitted by INTRAH)

A MAQ francophone conference followup questionnaire was sent in August 1995, 5 months post-conference, to 76 participants (54 delegates, 16 Technical Committee members and 6 USAID HPNOs). The purpose of the questionnaire was to determine the extent to which participants had implemented their country action plans. The following are highlights of responses received from 56% of participants surveyed from all 10 countries represented at the conference:

  • 58% reported that the most significant objective of the conference—to improve service accessibility and quality—was met to a great extent

  • 75% of country plans received official endorsement, primarily from heads of FP divisions

  • 81% of the action plans or selected activities have been integrated into a national 5-year Maternal and Child Health (MCH)/RH/FP plan or strategy, particularly removal of access and quality barriers, with 77% reporting the consistency of the plan with current national objectives as a major factor in implementation

  • 80% of respondents have become more professionally active in advocating changes in FP/RH policies, programs and practices

However, 50% of respondents cited funding shortages as a major barrier in attempting to implement their country action plans, with half of these respondents coming from countries where USAID has closed its missions.

Plans have been made to conduct in-depth interviews with the delegates to determine the extent to which the MAQ initiative has contributed to strengthening RH programs in the region. Highlights of these interviews will be included in upcoming issues of the French version of the MAQ bulletin.


 

New User-Friendly Service Delivery Guidelines are a “First” in Senegal

SenegalIn early June 1996, Senegal’s first FP service delivery guidelines (SDGs) were approved by the Ministry of Health. The guidelines were drafted by a comprehensive working group of representatives from all Senegalese FP partners including Ministry officials, training institutions and schools, and private sector service provider organizations. As the first family planning SDGs ever written in Senegal, their development represents a notable milestone towards achieving FP services that are standardized to provide maximum access and quality for Senegalese women and men.

Highlights of Senegal’s New Guidelines2

Who can provide services

  • Nurses, midwives and physicians can provide IUD and Norplant implants services.3

Unnecessary physical examinations reduced

  • Pelvic exams will only be required for women seeking the IUD or minilaparotomy.

Client restrictions reduced

  • All methods will be available to unmarried and/or nulliparous women.

Services standardized

It is hoped the SDGs will ensure standardized and effective infection prevention (IP) practices and reduce inconsistencies in FP services. For example, the guidelines specify that:

  • 3 packets of pills can be provided to oral contraceptive clients at the first visit

In the past, instructions regarding resupply of pills as well as the timing of return visits for other contraceptive methods have been inconsistent. The new SDGs have established the return visit intervals shown below in Table 1.

After field testing a variety of guideline formats to determine the most user-friendly and appropriate way to present this new material to service providers, the guidelines will be printed and disseminated first by means of a national launch at the end of 1996, and then at regional level seminars for service providers. The guidelines, which are currently written as two documents, Family Planning Policies and Norms and Protocols for Family Planning Services, will be integrated into curricula, supervisory checklists, FP clinic forms and IEC materials.

Table 1. Return Visit Intervals Specified in Senegal Guidelines

Contraceptive Method First Return Visit Subsequent Visits
Oral Contraceptives 2 monthsa every 3 months
Norplant Implants 1 month 3 months, then every 6 months
Injectables DepoProvera: 3 months
Noristerat: 2 months
DepoProvera: every 3 months
Noristerat: every 2 months
IUD 1 month 6 months, then one year
VSC 1 week  

aWomen are given 3 packets of pills but asked to return when beginning the 3rd packet (i.e., at the end of 2 months) for resupply.

2Although there were no previous guidelines in Senegal as a baseline against which to measure the extent and range of the changes in service delivery that these new guidelines will bring, anecdotal information about formerly existing practices provides insight into the impact some of these changes will have on reducing barriers to contraceptive services.

3Even before the guidelines were written, during the introductory phase of Senegal’s Norplant implants introduction program, Senegal granted official approval for nurses and midwives to provide Norplant implant services (see, Senegal and Mali: Ground Breakers in Norplant Implants Introduction). Nurses and midwives were also allowed to provide IUD services before the guidelines were written.

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