1. MAQ Key Concepts

2. Objectives: Maximizing Access and Quality (MAQ)

3. What is the MAQ Initiative?

4. MAQ Attributes

5. MAQ Graphic

6. The Win-Win of MAQ

7. Good Access and Quality Increases Contraceptive Prevalence Rates

8. An Increase in Continued Contraceptive Use Contributes More to Contraceptive Prevalence Rates than an Increase in New Users

9. Client Satisfaction

10. Agency Goal: Stabilizing world population and protecting human health

11. The Client’s Perspective: Getting to the Door

12. The Client’s Perspective: Inside the Door

13. Clients Who Receive Their Method of Choice Are More Likely to Continue Using the Method

14. Clients Often Do Not Receive Their Desired Method

15. Percentage of Points Providing a Method Having a Stockout in Last Six Months

16. Counseling About Side Effects Increases Contraceptive Continuation

17. Good Client-Provider Interaction

18. Medical Barriers

19. Unnecessary Age Limits by Method as Reported by Providers

20. Percentage of Providers Who Restrict Injectables Based on Parity in 5 African Countries

21. Small Percentage of Sites Provide Large Majority of Services

22. How?

23. MAQ Collaboration

24. The MAQ Initiative is implemented through the collaborative efforts of USAID, CAs, host-country partners and others. MAQ Working Group committees include:

25. MAQ Graphic

26. Reference Materials

27. Assessing Quality of Care: Categories of Indicators

28. Creating a Norm of Access and Quality

29. Improving Quality and Access is an Art Form

30. Many Experts in the Room

31. Summary

32. Optional Slides

33. Short List of Quality of Care Indicators

34. Short List of Quality of Care Indicators continued

35. Counseling About Side Effects Improves Continuation

36. Percentage of New FP Users Informed About Side Effects in Ten African Studies

37. Fieldworker Quality of Care Index

38. Contraceptive Continuation Increases with Respectful and Responsive Providers

39. Key Client-Provider Process and Content Points

40. Eligibility Criteria: WHO 1996 Classifications (Known Conditions)

41. Many Experts in the Room

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