Maternal & Neonatal Health

Issues in Establishing Postabortion Care Services in Low-Resource Settings: Strategy (continued)

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Expansion of Services

placeholdplacehold Initiation of comprehensive PAC services is a major step toward reducing maternal mortality and morbidity due to complications of abortion. Further reduction calls for expanding PAC services to additional service delivery sites and progressively into more remote areas. It is at this stage that the private sector may begin to play a bigger role. For example, in Kenya more than 40 percent of PAC services are provided by private practitioners.

Compared to introduction of PAC services, there is less experience with and therefore less available information about expansion of services. Therefore, the following sections present a brief review of the factors that should be considered before expanding PAC services. These factors are based largely on the lessons learned in introducing services. It is anticipated, however, that most of them will need to be addressed by country programs when considering expansion.

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National Strategy Meetings Key stakeholders should review the national policies, protocols and guidelines developed during the introduction phase and adapt them as necessary in order to develop a country-level expansion strategy. The PAC Consortium reference manual, Postabortion Care: A Reference Manual for Improving Quality of Care, provides recommendations that can be adapted for each country. The review by key stakeholders should focus on policies and protocols that will empower both healthcare workers and traditional healthcare providers at the community level to become part of expansion programs. This includes considering the level of care they will be allowed to provide and the guidelines that will allow them greater access to higher referral levels. The national strategy meetings should also include opportunities to discuss issues related to community participation and social mobilization. In addition, orientation meetings should be held with regional policymakers and program managers. The meetings should focus on the importance of expanding PAC services throughout the country and what is needed to accomplish the expansion.

Once in place, the national strategy will guide where, when and how PAC activities will be expanded. The strategy will elaborate:

  • selection criteria for expansion sites,

  • which level of service providers will be trained, and

  • the best way to transfer the knowledge and clinical skills needed to provide quality services.

For most countries, the first level of expansion will most likely be to district-level maternity hospitals or maternities in the capital which are not yet providing PAC services. Subsequent expansion should include district hospitals and polyclinics located further from the capital or large cities.

Questions regarding sustainability should be discussed at these meetings as well. For example, in most countries, women pay for maternity services. Therefore, the cost of providing PAC services should be determined, and a payment scale developed so that women using the services can contribute to their sustainability.

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Developing Criteria for Selection of Expansion Sites Assessment criteria for proposed expansion sites should be drawn from the following factors:
  • current management of women presenting with postabortion complications,

  • referral acceptance capability,

  • use of recommended IP practices,

  • FP counseling and services,

  • provision of other RH services,

  • stability of personnel, and

  • availability of equipment and supplies.

It is most important that proposed sites have projected caseloads such that trained providers will be able to retain their competency.

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Needs Assessment A team composed of representatives of the MOH and providers involved in the PAC introduction phase should assess proposed expansion sites to determine if they meet the agreed-upon selection criteria. The most likely sites for the first level of expansion services are district level maternity hospitals and large polyclinics. During the needs assessment, staff will be told about the expansion strategy, and their interest in integrating PAC into their existing RH services will be determined. Priority should be given to clinics and hospitals willing to allocate some of their human and financial resources and whose sites meet the selection criteria.
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Training Selected service providers and faculty involved in the introduction phase will be identified as members of the expansion training teams and trained as clinical trainers. The training will emphasize essentials of adult learning principles, including participatory learning techniques and a focus on skill building. Learning materials will be reviewed, and adapted if necessary, to ensure that they meet the training needs for the expansion strategy.

Developing teaching hospitals and their satellite clinics as model training sites during the introduction phase lays the groundwork for improved preservice training in PAC because medical, nursing and midwifery students use these facilities for clinical training. Therefore, by the start of the expansion phase, preservice PAC training should have been institutionalized. In Kenya and Nepal, preservice training has been institutionalized and all medical graduates now receive PAC training. In Burkina Faso, both medical and nurse midwifery students soon will be receiving this training as well.

Training in PAC should take advantage of other appropriate training activities already in place. For example, in some teaching hospitals, general practitioners come to the maternity for a 6-month rotation to learn new surgical techniques. This is a perfect opportunity to introduce PAC and maximize the physicians’ training time. Moreover, having improved knowledge and skills in IP, in how to talk to patients and in counseling will improve the quality of care for any surgical procedure, not just PAC.

Under the expansion phase of the project, only limited inservice training should be needed. This should take place at model sites established during introduction of services. Rollout of activities to the district level and beyond will require the same level of knowledge and skills as was necessary to introduce PAC in the teaching hospitals. As the expansion strategy evolves, a form of structured on-the-job training may be the most effective and efficient way for service providers to attain competency, especially in health facilities where the population base is smaller and fewer women come for PAC services on a daily basis.

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Information, Education and Communication (IEC) Informing people about the increased availability of PAC services should be a key component of all community health education activities. Because PAC is an integral part of maternal health, it should be discussed in community meetings as one of the many services available. These meetings provide the opportunity to highlight improvements in client management and IP. They also provide healthcare staff an opportunity to solicit client perspectives—an essential element in providing quality services—and give people the opportunity to ask questions, present their views and get accurate information about PAC services.

Information about the availability of other RH services, such as fertility screening, STD management or cervical cancer testing, should be provided at these meetings. Finally, visual or audio aids should be made available to augment the limited time providers have for this purpose and to help women better understand the services being offered.

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Management and Logistics Systems With an increased number of service delivery points, it is even more important that effective systems be in place to ensure adequate supplies and accurate reporting of services. For example, clinic materials (e.g., gloves, tenacula, specula, MVA equipment) should be available at sites with trained PAC providers. (In some countries, hospital staff have established emergency kits that contain all the essential supplies to treat a woman coming to the maternity with an emergency.) It may be most efficient for PAC supplies to be integrated into the emergency obstetric care supplies in a hospital’s central supply department.

A number of MOHs have instituted logistics management systems at both central and district levels, some of which are computer-assisted. These systems should be modified to incorporate PAC logistics. For example, line items should be added to the procurement form for easy resupply of MVA materials. Also, the MOH should have the addresses of distributors of the MVA kits for resupply.

Data for monitoring PAC services will have to be collected on a much larger scale. The systems developed during the introduction phase should be reviewed and revisited. Again, the essential data needed to adequately monitor PAC services should be reassessed. In addition, a system should be set up to track providers trained and where they are assigned. Having this information will enable the MOH to better decide where PAC can be offered and ensure that the necessary equipment and supplies are at the new site. Ideally, monitoring of PAC services should be integrated into existing efforts by the MOH.

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