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Transfer of Learning: A Guide for Strengthening the Performance of Health Care Workers

Co-Workers and Others—After LearningCo-Workers and Others-Before, During, After Learning

Be supportive of learners’ accomplishments

Soon after the learning event, ask the learners what they have learned that is most helpful; ask them about ways to apply knowledge and skills at your site, and assure them that you will help them with the transfer of learning. Although the initial conversation might be just a friendly chat, make sure that you set aside time to talk about their learning experience in more detail. In most cases, especially when complex clinical procedures are involved, learners will not have the skills to actually teach you what they have learned. However, they will be able to share basic principles with you that will allow you to support their learning efforts. Try using some of the following suggestions to support the transfer of learning:

  • Ask learners to share copies of learning materials, then review the materials to update your own understanding of the topic. Discuss with the learners things that you find interesting in the materials and ideas they have shared.
  • If the site supervisor has agreed that new standards or procedures are to be adopted (e.g., stricter infection prevention practices), ask the supervisor how you can assist in their application. Although you will need training to upgrade your own knowledge and skills, learners can provide you with an initial orientation to the new practices.
  • If the learners acquired a new skill, watch them demonstrate the skill or offer to participate in role plays with them so that they can continue to practice what they have learned. Find ways to encourage them to apply their new skills.

People are influenced by those around them—you can help your co-workers apply their new knowledge and skills so that everyone can benefit.

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